Frequently Asked Questions

Everything you need to know about your custom apparel experience.

How long does it take to receive my custom shirt?

Standard production takes 3-5 business days, followed by shipping which typically takes an additional 2-4 business days depending on your location.

What is your return policy for personalized items?

Since each shirt is custom-made to your specifications, we do not accept returns unless the item is defective or there was an error in the printing process.

What printing methods do you use?

We primarily use Direct-to-Garment (DTG) and high-quality screen printing to ensure vibrant colors and a soft feel that lasts through many washes.

How should I care for my Vibe Custom Shirt?

To preserve the print quality, we recommend washing your shirts inside out in cold water and tumble drying on low heat or air drying.

Can I place a bulk order for events or businesses?

Yes! We offer tiered discounting for bulk orders of 12 items or more. Please contact our support team for a custom quote.

How do I know which size to order?

We provide a detailed size chart on every product page. We recommend measuring a shirt you already own and comparing it to our dimensions for the perfect fit.